4

I don't actually have anything to draw me out to Pleasanton, but spent a delightful afternoon at a cafe in downtown. When they called me to tell me the car was ready I asked them to pick me up so I didn't have to make the 2 mile walk back - I was accommodated immediately and with grace! Since getting my car back it runs better than it has in months and performs like a champ.

4

The service I received from Ryan and hisstaff was better than what I received from dealerships

5

Repairs were done quickly and for less than the estimated price. Even better, they figured out how to use the upgraded parts that I provdided.

5

It was a refreshing experience to be greated and treated like a guest from the time you walked in the door until you walked out with a complete explaination of the work done and what may be needed at a later service, all this without any "hard sell".

5

Jennifer's telephone etiquette was excellent!Chris was great!The service was great and I will be back once again!

5

I was 400 miles from home on Friday of Labor Day weekend. Ryan was so reassuring that he could take care of my problem. He quickly diagnosed the issue and got me on my way.

5

Chris is a great addition to Autotron; he is very polite and customer service oriented.

5

Very informative regarding repair and work requirements, but could be more cost competitive.

5

But the last time I went they drove me several miles out to Livermore so I could do some work, then came back out and picked me up. I look forward to bringing my car back to them! Unfortunately the scheduling thing on the web didn't work the way I'd expected, and I scheduled an appointment without actually knowing which day I'd scheduled. I only noticed that after it was too late. Autotron: Yay! DemandForce: oops.

5

Great work and fantastic customer service

Autotron Service Center, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Autotron Service Center, Inc. (925) 484-2400 if you have any issues in accessing any area of our website.